Airlines Change Policy for Military Personnel
Amid the wave of protest concerning the luggage fees charged to the U.S. military personnel, some airlines have responded. For example, Northwest Airlines waived the fee:
“…Effective today, military personnel traveling on orders domestically or internationally may check up to three bags, up to 70 pounds each, at no fee.
“Northwest Airlines takes every opportunity to assist military personnel with their travel plans, and works closely with the Department of Defense and military non-profit organizations such as Fisher House to ensure that needs of military members are met when we can do so,” says Jim Cron, senior vice president revenue management.”
link: Northwest Airlines Waives Bag Fees for U.S. Military
Other carriers such as American Airlines, Alaska Air Group and others are making similar announcements. Perhaps public pressure still matters. Kudos to these carriers for doing the right thing.
Catherine Forsythe
Tags: Airlines, fees, kudos, luggage, military personnel, Northwest Airlines, policy
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