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Customer Service at Starbucks

Tuesday, April 22nd, 2008 Posted in Opinion | No Comments »

One company that prides themselves on primo customer service is Starbucks Coffee. As a former employee, I can testify that one of their major views is that the customer ... Read more..

Apple’s Move Towards Customer Service

Friday, April 4th, 2008 Posted in Technology and Science | No Comments »

I took a trip to the local Apple Store today, with my roommate. The power button on the iPod in question was not working -- so the iPod Touch could ... Read more..